Privacy policy

Last updated: February 19, 2026

Common Threads (“we”, “us”, “our”) operates this store and website, including all related information, content, features, tools, products and services (the “Services”).

We are a sole proprietorship registered in Israel. For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable and the Israeli Privacy Protection Law, we act as the data controller of your personal information.

Our store is hosted by Shopify, which provides us with the e-commerce platform that allows us to sell our products and services to you. Shopify and certain third-party providers process personal data on our behalf as data processors.

This Privacy Policy describes how we collect, use, disclose, transfer, and safeguard your personal information when you visit, use, or make a purchase from the Services. For more detailed information about how we use cookies and similar technologies, please see our Cookie Policy.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

We collect personal information that identifies or can reasonably be linked to you.

A. Information You Provide Directly

Name
Billing address
Shipping address
Email address
Phone number
Account login information (if applicable)
Messages sent to customer support
Order details and preferences

B. Payment Information

Payments are processed securely through Shopify and its integrated payment processors.

We do not store full credit card numbers. Payment processors may collect:

Card details
Billing details
Transaction confirmations

Payment information is handled in accordance with applicable security standards.

C. Automatically Collected Information

When you visit our store, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring URLs
Cookies and similar tracking technologies

2. How We Use Your Personal Information

We use your personal information for the following purposes:

Order Fulfillment

Process and fulfill your orders
Send order confirmations
Arrange production and shipping via fulfillment partners (including Printify suppliers in the EU, UK, US, and other regions)
Manage returns and customer service requests

Account Management

Create and manage customer accounts
Provide customer support

Marketing & Communications

Send promotional emails (only where legally permitted or with your consent where required)
Send abandoned cart reminders
Provide updates about products, offers, or promotions

You may unsubscribe from marketing communications at any time by:

Clicking the “unsubscribe” link in any marketing email, or
Contacting us at info@commonthreads.store

Unsubscribing from marketing emails does not affect transactional communications related to your orders.

Legal & Security Purposes

Prevent fraud
Detect abuse or misuse of our Services
Comply with legal and regulatory obligations
Enforce our Terms of Service

3. Legal Bases for Processing (EEA & UK Customers)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under one or more of the following legal bases:

Performance of a contract (processing and fulfilling orders)
Legal obligations (tax, accounting, compliance requirements)
Legitimate interests (fraud prevention, security, business improvement)
Consent (marketing emails, cookies where required by law)

You may withdraw consent at any time where processing is based on consent.

4. How We Share Your Personal Information

We share personal information only when necessary and in accordance with applicable law.

Service Providers

We share data with trusted third-party providers, including:

Shopify (hosting, payments, infrastructure)
Printify and its production partners (order fulfillment and shipping)
Payment processors
Shipping carriers
Analytics and marketing providers
Other operational tools or applications integrated into our store

These providers process personal data on our behalf and are contractually obligated to safeguard it.

Legal Requirements

We may disclose personal information:

To comply with applicable laws or regulations
To respond to lawful requests from public authorities
To protect our rights, property, or safety

We do not sell your personal data.

5. International Transfers

Because we sell internationally, your personal information may be transferred outside your country of residence, including to:

The United States
The European Union
The United Kingdom
Israel
Other countries where Shopify, Printify, or service providers operate

Where required by law, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms to protect personal data transferred internationally.

6. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Comply with tax and accounting laws
Resolve disputes
Enforce agreements
Maintain required business records

Order and transaction records may be retained for up to seven (7) years or longer where required under applicable tax, accounting, or legal obligations, including under Israeli law.

When personal data is no longer required, it is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to certain processing activities
Request data portability
Withdraw consent
Opt out of targeted advertising (where applicable)

To exercise your right to opt out of data sharing or targeted advertising, please visit our Data Sharing Opt-Out page.

To exercise any of your rights, contact us at:

📧 info@commonthreads.store

We may need to verify your identity before fulfilling requests.

If you are located in the EEA or UK and believe your rights have been violated, you may lodge a complaint with your local data protection authority.

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enable core website functionality
Remember cart items
Analyze site usage
Improve marketing performance

You can manage cookies through your browser settings. Disabling certain cookies may affect site functionality.

Where required by law (including in the EU and UK), we obtain consent for non-essential cookies.

9. Security

Our store is hosted on Shopify’s secure platform. Shopify provides the online e-commerce infrastructure and implements industry-standard security measures designed to protect your personal information.

We also implement appropriate technical and organizational measures designed to safeguard personal data against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure.

10. Children’s Data

Our Services are not intended for individuals under the age of 16.

We do not knowingly collect personal data from children. If you believe a child has provided personal information to us, please contact us.

11. Accessibility

We are committed to making our website accessible and strive to follow applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA where reasonably achievable.

If you experience difficulty accessing any part of our website, please contact us at:

📧 info@commonthreads.store